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Warranty Details

WARRANTY TERMS & CONDITIONS FOR ROCK BREAKER

WARRANTY PERIOD FOR MAIN PARTS

Sl. No.PART NAMEWARRANTY PERIOD
1BACK HEAD1 year from date of supply to the CUSTOMER or 2000 working hrs whichever is earlier
2CYLINDER1 year from date of supply to the CUSTOMER or 2000 working hrs whichever is earlier
3FRONT HEAD1 year from date of supply to the CUSTOMER or 2000 working hrs whichever is earlier
4PISTON1 year from date of supply to the CUSTOMER or 2000 working hrs. (Under the circumstance of crack exclude scratch) whichever is earlier
5VALVE ASS'Y1 year from date of supply to the CUSTOMER or 2000 working hrs whichever is earlier
6THROUGH BOLT ASS'Y3 Months from date of supply to the CUSTOMER or 250 working hrs. whichever is earlier
7SIDE BOLTS3 Months from date of supply to the CUSTOMER or 250 working hrs. whichever is earlier
8FRONT COVERNot covered under warranty
9RING BUSHNot covered under warranty
10TOOL (moil, chisel and blunt, wedge)Not covered under warranty
11SEAL KITNot covered under warranty
12Diaphragm PlateNot covered under warranty

I. Limitation of Warranty: -

Warranty will not be valid in case defects arising due to improper operation, & improper Handling. For Example, (list is only illustrative and not complete) DAPL can’t warrant the following listed troubles.
A) Trouble caused by foreign materials entering in the hydraulic system.
B) Trouble caused by contamination of hydraulic oil.
C) Trouble caused by using parts other than genuine.
D) Trouble caused by modifications of product that were not authorized or approved by DAPL.
E) Trouble caused by neglecting of operation, inspection or maintenance procedure that was described on DAPL manual.
F) Warranty doesn’t include labour cost.

II. Procedure of claims in warranty: -

A) If any parts failed, action will be taken based on joint inspection SERIVCE reports. In case of replacements of failed parts, the failed part must be returned to DAPL, and transportation cost will be in buyer’s account.
B) The warranty of new parts given under warranty is not extended beyond 1 year or 2000 working hours, whichever is earlier from the date of initial first-time sale of the equipment as listed under “Terms of warranty”

III. Warranty Succession: -

Warranty will cease with the resale or donation of Rock breaker within warranty term and rest of warranty term will not be transferred to new owner.

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